Privacy Policy

Privacy Policy Toky88
Personal Data Protection for Malaysia Members

Your privacy is our priority. Find out exactly how toky88 collects, uses, and protects your personal information — all clearly stated in plain language, no fine print.

Last Updated: 1 January 2026
256-bit SSL Encryption

All data transmitted between your device and toky88 servers is protected with industry-leading encryption, ensuring no third party can access your information.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, strict access controls and periodic independent security audits.

No Sale of Data to Third Parties

Toky88 never sells, rents, or discloses your personal data to any third party for marketing purposes without your explicit consent.

Full Control in Your Hands

You have the right to access, correct, delete or export your personal data at any time via your account settings or by contacting our team.

International Standards Compliance

Toky88's privacy practices align with international data protection standards, ensuring your data is managed in accordance with globally recognised guidelines.

Immediate Breach Notification

In the event of any security incident involving your data, toky88 is committed to notifying you within the timeframe specified under our incident response procedures.

Important Note: This Privacy Policy comprehensively describes toky88's data management practices. By using our platform, you agree to the collection and use of information as described herein. Please read it carefully.

Section 01

Introduction

Toky88 takes the responsibility of protecting our members' privacy very seriously. This Privacy Policy ("Policy") describes in detail how we collect, use, store, and protect your personal information when you use the toky88 platform, including our website and mobile app.

We understand that your trust is our most valuable asset. Every decision we make regarding data management is designed to prioritize your safety and privacy above all else. This policy applies to all registered members, website visitors, and any individual who interacts with the toky88 platform in any capacity.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy toky88 for a full overview of your rights and responsibilities.

Section 02

Information We Collect

Toky88 collects various types of information depending on how you interact with our platform. Generally, this information falls into two main categories:

Personal Information You Provide Directly:

  • Full name, date of birth, and ID card or passport number (for KYC verification purposes).
  • Email address, phone number and residential address.
  • Bank account details, card numbers, or e-wallet information for deposit and withdrawal purposes.
  • Username, password, and security questions you create during registration.
  • Any communications you send to the toky88 support team.

Automatically Collected Information:

  • Your IP address, web browser type and device operating system.
  • Game session data including date, time, game type and wagering amounts.
  • Financial transaction records including deposit and withdrawal history.
  • General geolocation data based on your IP address.
  • Cookie and other tracking technology information as described in Section 07.
Data Category Example Information Requirements
Identity Name, date of birth, IC number Mandatory (KYC)
Contact Email, phone number Mandatory
Financial Bank account, e-wallet Mandatory (transactions)
Technical IP address, device type Automatic
Games Wagering history, wins Automatic
Section 03

How We Collect Data

Toky88 collects your personal information through several transparent channels that are known to you:

  • Direct Registration: Information you enter when creating a toky88 account.
  • Platform Usage: Data automatically generated when you use our website or app.
  • Financial Transactions: Details required to process your deposits and withdrawals.
  • Customer Support: Information you share when contacting our support team via live chat or email.
  • Identity Verification: Documents you upload during the KYC process.
  • Cookies and Similar Technologies: Session data and preferences collected through your browser.

Toky88 never collects data from third-party sources without your knowledge and consent, except for legitimate identity verification purposes through recognised channels.

Section 04

How We Use Your Data

Every piece of data toky88 collects has a clear and legitimate purpose. We do not use your data for any purpose beyond the scope stated below:

  • Account Management: Create, verify, and maintain your member account.
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions securely.
  • Legal Compliance: Fulfill KYC obligations, anti-money laundering, and other compliance requirements.
  • Platform Security: Detect, investigate, and prevent fraudulent activity or platform abuse.
  • Service Improvement: Analyze usage patterns to improve user experience and product offerings.
  • Communications: Send important account notifications, promotions (if you have opted in), and platform updates.
  • Customer Support: Resolve your inquiries, complaints, and support requests effectively.

You may withdraw consent to receive marketing communications at any time via your account settings or by contacting the toky88 support team. Withdrawing this consent will not affect your use of the platform.

Section 05

Sharing Information with Third Parties

Toky88 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, there are limited situations where we may need to share your data:

  • Trusted Service Providers: Companies that help us operate the platform, such as payment processors, cloud service providers, and game software providers, all bound by strict confidentiality agreements.
  • Legal Authority: When required by law, court order or a legitimate request from law enforcement authorities.
  • Fraud Prevention: With industry bodies or partner platforms to identify and prevent fraudulent activity across platforms.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction with prior notice to you.

In all of the above cases, toky88 ensures that recipient parties have data protection measures equivalent to or stricter than our own standards.

Section 06

Data Security

Toky88 continually invests in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we implement include:

  • 256-bit SSL/TLS encryption for all data transmissions between clients and servers.
  • Encryption of sensitive data in databases using recognized encryption algorithms.
  • Role-based access control ensuring only authorized personnel can access specific data.
  • Periodic security audits and penetration testing conducted by independent parties.
  • 24/7 monitoring of suspicious activity with an automated intrusion detection system.
  • Regular data backup procedures to ensure continuity of service.
  • Mandatory cybersecurity awareness training for all toky88 staff.

Remember: While toky88 employs the highest level of protection, no system is 100% immune. You are also responsible for keeping your own account password and login credentials secure.

Section 07

Cookies and Tracking Technologies

Toky88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

Cookie Type Purpose Duration
Essential Cookies Enables core platform functions such as login and session security Session only
Preference Cookies Save your settings such as language and display preferences 1 year
Analytics Cookies Helps us understand how users interact with the platform for improvement purposes 90 days
Performance Cookies Optimize platform speed and reliability 30 days

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect certain functions of the toky88 platform.

Section 08

Your Rights Regarding Personal Data

As a toky88 member, you have certain rights regarding your personal data. toky88 is committed to making it easy for you to exercise these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete data in your account.

Right to Erasure

In certain situations, you may request the deletion of your personal data from our systems.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You may request that we restrict the processing of your data under certain specified circumstances.

To exercise any of the above rights, please contact the toky88 support team via live chat or email. We will process your request within 30 business days.

Section 09

Data Retention Period

Toky88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations. Our general data retention guidelines are as follows:

  • Active account data: Retained for the duration your account is active and for the post-closure period as required by law.
  • Financial Transaction Records: Retained for a minimum of seven (7) years in line with financial compliance and tax law requirements.
  • Support communication logs: Retained for two (2) years from the date of last interaction.
  • Session data and technical logs: Retained for 90 days for security and troubleshooting purposes.
  • Identity verification documents: Retained for the period required by applicable compliance laws.

When data is no longer needed and there is no legal obligation to retain it, toky88 will securely delete or anonymise that data using industry-recognised methods.

Section 10

Children's Privacy

The toky88 platform is strictly for adults aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

If we discover that personal information from a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. toky88 employs a strict age verification system as the first line of defence against access by underage individuals.

If you believe that someone under the age of 18 has registered or is using the toky88 platform, please contact us immediately at [email protected] so we can take appropriate action.

Section 11

Amendments to the Privacy Policy

Toky88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any amendments will be published on our website with an updated "Last Updated" date.

For material and significant changes, toky88 will provide clear notice to members via their registered email or in-account notification at least 14 days before the changes take effect. Continued use of the platform after that notice period constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed on how we protect your information.

Section 12

Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how toky88 handles your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 via the chat icon in the corner of the toky88 platform.
  • Privacy Email: [email protected] — state "Privacy Inquiry" in your email subject line.
  • FAQ Page: toky88.pro/faq for answers to frequently asked questions.

Our dedicated privacy team will address your inquiry within three (3) business days. For official requests regarding your data rights, please provide sufficient identification so we can verify your identity before processing the request.

Your Data Is Safe. Now It's Time to Start Playing

With robust data protection and a transparent privacy policy, you can enjoy all games at toky88 with full confidence. Register today and experience the difference.

256-bit SSL Encryption  |  Data Not Sold  |  For adults aged 18+ only

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